At Columbia we work hard to protect all of our clients’ valuables, including their free time. We know the last thing our clients want to do when they get home from work is to deal with insurance. That’s why we offer free on-site service and Registry service. We spend our days travelling throughout Greater Boston meeting our clients at their workplaces to take care of their insurance needs. When our clients go home they do what we all want to do. They Relax!
The Governor has rightly designated insurance agencies as essential businesses. As such we are open for business. For those of you who usually stop by the office to pay your bills or talk with your representative face-to-face we are here. All visitors to the office must wear a mask. We are also limiting the number of guests allowed in the office to 4 so please do not bring anyone who is not necessary with you. We hope that by taking a few important safeguards we can keep both our customers and staff safe and continue to provide office services. Our summer hours are 8:30am to 4:30pm Monday thru Thursday. On Fridays we are open from 8:30am to 2:00pm. Our phones go down at 4:00pm every day but Friday.
Of course if you need to talk with your representative but would rather not come to the office you can always call us at 781-598-5000. Payments can also be made directly to your insurance carrier in most cases.
If you have been directly impacted by COVID-19 through a loss of employment or income the Division of Insurance has instructed the carriers to be flexible and work with their clients during this time period to prevent loss of coverage. Those impacted financially should contact their carrier to arrange alternative payment options. The carriers will be considering any changes on a case by case basis. Please call us if you need any help or have any questions.
Thank you for your understanding and patience. Be safe everyone!
Last week the RMV announced that it is now permissible to reassign regular Red plates to a different person. Previously only Reserved or Vanity plates could be reassigned, usually to a family member. Family members who wanted to take over their mom or dad's regular plates were out of luck. Now you can. Remember we provide free Registry service for our clients so call us at 781-598-5000 if you need help. Read more